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FAQs

What are your Store Hours?

Our store is open Monday through Friday from 7:30am to 4:30pm, and on Saturday from 8:00am to 4:30pm.


How are Rental Rates figured?

Rental charges are based upon the length of time the equipment is on rent. All equipment with hour meters have rental rates that include 9 hours of running time in a 24 hour period. Any meter time over the 9 hours will be prorated accordingly.

  • 1 Day Rental = 24 hours with equipment and includes 9 hours of running time
  • 1 Week Rental = 7 days with equipment and includes 45 hours of running time
  • 4 Week Rental = 28 days with equipment and includes 180 hours of running time


How does Rental Pro charge for Weekend and Holiday rentals?

Weekend and holiday rates are as follows:

  • Saturday Rentals are due back by 4:30 pm for 1 Day Rate
  • Alternates for Weekend Rentals include:
    • Pick up Saturday after 3:00 pm and return by Monday morning 8:00 am for 1 Day Rate.
    • Pick up Saturday between 8:00 am and 3:00 pm, and return by Monday morning 8:00 am for 1-1/2 times the Daily Rate.
    • Pick up Friday after 3:00 pm and return by Monday morning 8:00 am for 2 times the Daily Rate.


When are Deposits needed?

Deposits are required when the equipment is rented, and are refunded when the equipment is returned.


Do you offer Delivery and Pickup?

Yes, we offer delivery and pickup of equipment for an additional fee. Rates are based on the equipment rented and the distance of the destination from our Rent-All & Sales location.


Is the equipment full of fuel when you rent it?

Yes, equipment is sent out full of fuel and customer should return equipment full of fuel. For equipment using mixed (oil) gas, we provide a gas can with the proper mixed fuel (chainsaws, cutoff saws). For small equipment that holds less than 2 gallons, the customer is exempt from returning it full.

Serving Marion Illinois, Carterville, Harrisburg IL, Carbondale, Herrin, and Southern Illinois with equipment rentals, services & repairs.

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Last Update: 10/5/2024 3:14:09 AM